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Jabra Evolve 20 UC Wired Headset, Stereo Professional Telephone Headphones for Greater Productivity, Superior Sound for Calls and Music, USB Connection, All Day Comfort Design

4.5 4.5 out of 5 stars 1,943 ratings
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Amazon's Choice in Computer Headsets by Jabra
$43.00 with 30 percent savings
List Price: $61.00

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UC Optimized
Stereo Speaker
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Purchase options and add-ons

Brand Jabra
Model Name Evolve 20 Stereo UC
Color Black
Form Factor On Ear
Connectivity Technology HDMI

About this item

  • PROFESSIONAL HEADSET: With great sound for calls and music; The Evolve 20 Wired Headset is built to greater productivity with amazing sound quality for calls and music
  • INCREASE AGENT FOCUS: State of the art; Noise cancelling microphone eliminates background noise to help increase focus. The ear cushions are designed to reduce high frequency sounds; so you and your conversation partner won’t struggle to hear each other
  • EASILY MANAGE CALLS: With this work headset; you can easily access the most used function; Like volume and mute; As well as answer and end calls quickly and easily directly from the control unit
  • ALL DAY COMFORT: With foam ear cushions and around the ear design; this Jabra headset is built for comfortable all day use. The discreet boom arm easily tucks into the headband when not in use.
  • COMPATIBILITY: The Jabra Evolve 20 Wired Headset works with all leading UC platforms. Plus; With a USB connection; Installation is simple as plugging it in

There is a newer model of this item:

Jabra EVOLVE2 40 SE USB-A UC STEREO
Jabra EVOLVE2 40 SE USB-A UC STEREO
$124.99
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Jabra Evolve 20 UC Wired Headset, Stereo Professional Telephone Headphones for Greater Productivity, Superior Sound for Calls and Music, USB Connection, All Day Comfort Design
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Price-30% $43.00
List: $61.00		-76% $25.95
List: $108.00		-33% $88.99
List: $133.00		-68% $47.99
New Price: $148.99		-33% $26.99
List: $39.99
Delivery
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Customer Ratings
4.54.5 out of 5 stars1,943
4.24.2 out of 5 stars678
4.34.3 out of 5 stars580
4.74.7 out of 5 stars9
4.34.3 out of 5 stars4,503
Volume control
4.3
3.5
4.5
4.6
4.6
Sound quality
4.1
3.9
4.3
5.0
4.5
Noise cancellation
3.8
3.8
4.1
4.6
4.4
Comfort
4.0
4.0
4.3
—
4.8
Value for money
3.8
—
4.0
—
5.0
Sold By
Helpfulhousehold
All n' Home
Yealink Direct Store
Renewed Headsets
JIAMQISHI-US
connectivity tech
HDMI
USB
Wired
Wired
Wired
headphones form factor
On Ear
On Ear
On Ear
On Ear
On Ear
connector type
usb
USB Type C
USB Type A
USB Type C
USB Type A
noise control
active noise cancellation
sound isolation
active noise cancellation
—
active noise cancellation
headphones jack
Wired
usb
USB
USB
3.5 mm Jack
cable feature
Retractable
Retractable
Retractable
Retractable
Retractable

What's in the box

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    Product Warranty: For warranty information about this product, please click here

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    Jabra

    Jabra Evolve 20 UC Wired Headset, Stereo Professional Telephone Headphones for Greater Productivity, Superior Sound for Calls and Music, USB Connection, All Day Comfort Design

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    Product guides and documents

    User Guide (PDF)
    User Manual (PDF)

    Product Description

    The Jabra Evolve 20 Professional Headset is designed to improve concentration and conversations with easy call management and great sound for calls and music. It’s more than a headset it’s a workplace evolution. State of the art noise cancelling microphone eliminates background noise while the ear cushions reduce high frequency sounds. The advanced technology and design mean you and your conversation partner won’t struggle to hear each other. Plus simply wearing the headset will eliminate high frequency noise such as human voices thanks to the passive noise cancellation. With foam ear cushions and around the ear design this Jabra headset is built for comfortable all day use. The discreet boom arm also easily tucks into the headband when not in use. With this office headset you can easily access the most used function like volume and mute as well as answer and end calls quickly and easily directly from the control unit. It also works out of the box with simple plug and play set up. With a USB connection installation is as easy as plugging it in. The Jabra Evolve 20 Wired Headset works with all leading UC platforms.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    1,943 global ratings

    Customers say

    Customers like the versatility, value, and ease of use of the headphones. For example, they mention it's an excellent choice for different conferencing environments, and a great headset for work from home. Some appreciate the plug-and-play feature that eliminates complicated setup processes. That said, opinions are mixed on comfort, sound quality, sturdiness, and quality.

    AI-generated from the text of customer reviews

    43 customers mention30 positive13 negative

    Customers have mixed opinions about the quality of the headphones. Some mention that the quality is excellent, while others say that it stopped working completely 8 months after purchase.

    "...Headset may not win accolades for its build quality, but its dependable performance, practical features, and affordability make it a solid choice..." Read more

    "...Sound is fairly good for hearing, and mic seems to work well.If you are going to invest in a headset, try another one." Read more

    "...Thus, this product was not at all useful to me, and I ended up returning it for refund...." Read more

    "Decent headset. I think the value for price isn't there though...." Read more

    13 customers mention13 positive0 negative

    Customers find the controls on the Jabra Evolve 20 UC Wired Headset easy to use. They say the plug-and-play feature eliminates complicated setup processes, making it ideal for users who value simplicity and efficiency. The controller dramatically enhances the user experience by providing easy access to adjust volume levels. Customers also mention that the headset is easy to connect to their work computer and is compatible with teams. They appreciate the versatility of the product, which integrates seamlessly with Microsoft Teams, Zoom, and Google Meet.

    "...accolades for its build quality, but its dependable performance, practical features, and affordability make it a solid choice for anyone needing a..." Read more

    "These headsets are great. Comfortable, easy to use, and excellent noise cancelling too. Will 9rder again!" Read more

    "...The volume control and call dial is nice...." Read more

    "The headset was easy to connect to my work computer and it was compatible with teams...." Read more

    13 customers mention10 positive3 negative

    Customers like the value of the headphones. They mention that it is simple, easy, and cheap.

    "...but its dependable performance, practical features, and affordability make it a solid choice for anyone needing a reliable audio solution for both..." Read more

    "...Seems best in class for this price point...." Read more

    "Quality-Price are excellent, microphone is excellent and the length of the cable is awesome." Read more

    "Decent headset. I think the value for price isn't there though...." Read more

    9 customers mention9 positive0 negative

    Customers find the headset versatile and an excellent choice for different conferencing environments. They also say it's great for work from home, working at home, and distance learning. Customers also say the headset is perfect for their coaching practice.

    "...Teams, Zoom, and Google Meet, making it an excellent choice for different conferencing environments...." Read more

    "The Jabra Evolve 20 UC Wired Headset is perfect for my coaching practice...." Read more

    "Excellent headset for work from home..." Read more

    "Great headset for conference calls..." Read more

    40 customers mention27 positive13 negative

    Customers are mixed about the sound quality of the headphones. Some mention that the sound is good, controls seem to integrate, and they have no problem hearing their caller. However, others say that the noise cancellation wasn't the best, the volume is a little low, and callers could not hear them well.

    "If you're searching for a consistent, well-performing audio solution for your work-from-home or in-office needs, then the Jabra Evolve 20 UC Wired..." Read more

    "This headset has good sound quality and noise cancellation, and I would have kept It if it was comfortable for my large head..." Read more

    "...After just a few days the jack to the USB port started sounding scratchy to customers and I have to wiggle it during calls to get it to work...." Read more

    "Love headset audio quality is amazing, fits comfortable on the head" Read more

    33 customers mention18 positive15 negative

    Customers have mixed opinions about the comfort of the headphones. Some find the foam on the ear pieces very comfortable, lightweight, and do not hurt with normal wear. They also appreciate the leather-feel ear cushions and around-the-ear design for all-day use. However, some customers say the top of the headset sits uncomfortably on the top their head, and the fit is not comfortable at all.

    "Love headset audio quality is amazing, fits comfortable on the head" Read more

    "...Despite the somewhat less-than-premium tactile experience, the Jabra Evolve 20 UC more than redeems itself with its consistent performance...." Read more

    "I am very pleased with how comfortable these earphones are, and would gladly buy another pair." Read more

    "...The ear foams do not cover your ears, are small, and after a couple hours wear my ears are sore from being crushed by them...." Read more

    25 customers mention11 positive14 negative

    Customers are mixed about the sturdiness of the headphones. Some mention that it's reliable and durable, while others say that the plastic feels cheap and fragile.

    "...It works well but it does break fairly easily and I haven't been able to keep the same ones for more than a year. They do work well." Read more

    "...The Jabra Evolve 20 UC Wired Headset's reliability and user-friendly features were so impressive that I bought a second one for use in the office...." Read more

    "...I have loved this headset. I treat it with kid gloves. Well..it literally fell apart while working this morning. I'm extremely disappointed...." Read more

    "...It does seem to have been made well, good quality, and feels sturdier than my last headset. The volume control and call dial is nice...." Read more

    7 customers mention0 positive7 negative

    Customers are dissatisfied with the performance of the headphones. They mention that the headphones stopped working out of the blue, the USB connection stopped working, and the mic stopped working after one month. They also say that the product is inconsistent with the USB connectivity and not adapted for cell phones.

    "...quality and I had no trouble with them but today they stopped working out of the blue." Read more

    "Purchased item September 1 and then it stopped working. People could hear every other word that I said.Too late to return...." Read more

    "...Only a USB connection - not adapted for cell phones.Over-ear headphones let a lot of outside noise in, muffle the sound quite a bit...." Read more

    "...in August and, in the middle of a work call with a client, they just stopped working...." Read more

    Less than 2 yrs and it fell apart
    3 Stars
    Less than 2 yrs and it fell apart
    12/27/22 Update. I have loved this headset. I treat it with kid gloves. Well..it literally fell apart while working this morning. I'm extremely disappointed. I've had thia juat under 2 years. That's why I changed from a 5 star to a 3 star.Great value for the money. I use it 40 hours a week and it's great. Plug and play..just plug it in and it's ready. I use to work in a call center and it's 100x better than the plantrontics we used.
    Hide
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    Top reviews from the United States

    Jerry B
    5.0 out of 5 stars Reliable and User-friendly Jabra Evolve 20 UC Wired Headset
    Reviewed in the United States on June 24, 2023
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    If you're searching for a consistent, well-performing audio solution for your work-from-home or in-office needs, then the Jabra Evolve 20 UC Wired Headset is worth considering. This headset has proven versatility by integrating seamlessly with Microsoft Teams, Zoom, and Google Meet, making it an excellent choice for different conferencing environments. It does great when you want to relax and listen to your favorite audio content.

    The headset's compatibility and ease of use with Windows 10 is particularly impressive. The plug-and-play feature eliminates complicated setup processes, making it ideal for users who value simplicity and efficiency.

    The handy in-line controller is a distinctive advantage of the Jabra Evolve 20 UC. The controller dramatically enhances the user experience by providing easy access to adjust volume levels and mute the microphone. This is a big plus during professional meetings, where time is often of the essence.

    The build quality might be a slight letdown for those expecting a premium feel, as the headset feels somewhat cheap. However, this isn't indicative of its durability or its performance.

    Despite the somewhat less-than-premium tactile experience, the Jabra Evolve 20 UC more than redeems itself with its consistent performance. After several months of use, this headset continues to work flawlessly, showing no signs of wear or deterioration in audio quality.

    The Jabra Evolve 20 UC Wired Headset's reliability and user-friendly features were so impressive that I bought a second one for use in the office. It's a testament to its functionality, ease of use, and durability.

    To conclude, the Jabra Evolve 20 UC Wired Headset may not win accolades for its build quality, but its dependable performance, practical features, and affordability make it a solid choice for anyone needing a reliable audio solution for both professional and personal use.
    8 people found this helpful
    Helpful
     Report
    Kristie Baker
    5.0 out of 5 stars WORKS GREAT
    Reviewed in the United States on April 17, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    I use this while working from home. It's been a great asset. Great purchase!!
    One person found this helpful
    Helpful
     Report
    MargaretNC
    4.0 out of 5 stars Good function but not comfortable for people with a big head
    Reviewed in the United States on January 20, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    This headset has good sound quality and noise cancellation, and I would have kept It if it was comfortable for my large head (23-1/2" circumference at eyebrow level). Although I could position the earpieces over my ears, they pressed in too much because of my head size, and I wouldn't be able to wear them for hours during the workday. The exposed foam ear covers felt scratchy and didn't look durable. These could work well for someone with normal head size, but I had to return them.
    2 people found this helpful
    Helpful
     Report
    rowena higgins
    5.0 out of 5 stars Headset
    Reviewed in the United States on April 12, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    Love headset audio quality is amazing, fits comfortable on the head
    One person found this helpful
    Helpful
     Report
    Gian Luca
    5.0 out of 5 stars Light and comfortable
    Reviewed in the United States on April 3, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    I am very pleased with how comfortable these earphones are, and would gladly buy another pair.
    One person found this helpful
    Helpful
     Report
    Jader g
    5.0 out of 5 stars Price quality
    Reviewed in the United States on April 6, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    For the price you get a excellent headhone
    One person found this helpful
    Helpful
     Report
    Lynda Deville
    5.0 out of 5 stars Crisp Sound
    Reviewed in the United States on February 2, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    These headsets are great. Comfortable, easy to use, and excellent noise cancelling too. Will 9rder again!
    3 people found this helpful
    Helpful
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    Laura P
    3.0 out of 5 stars Not great for working in customer service
    Reviewed in the United States on November 27, 2020
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    I was hoping for an affordable option for working from home answering calls.
    This is not the headset to buy if you are taking a large volume of calls.
    The mic works fine.
    After just a few days the jack to the USB port started sounding scratchy to customers and I have to wiggle it during calls to get it to work. I had not placed any tension on it to make this occur.
    The volume control thing that sits on the desk (located halfway down the 5 ft cord) it useless and makes the thing pull off my desk so I have it held down under my mousepad to stay put. I wish I had spent the extra and gotten a wireless with better ear covers.
    The ear foams do not cover your ears, are small, and after a couple hours wear my ears are sore from being crushed by them.
    I added a piece of foam to the mic to stop people from hearing my breath when talking.
    Sound is fairly good for hearing, and mic seems to work well.
    If you are going to invest in a headset, try another one.
    8 people found this helpful
    Helpful
     Report

    Top reviews from other countries

    Translate all reviews to English
    Juca
    5.0 out of 5 stars Tudo de bom
    Reviewed in Brazil on June 29, 2023
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    Confortável, áudio excelente
    Report
    Victor
    5.0 out of 5 stars Exceptional performance at price point
    Reviewed in Canada on September 24, 2022
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    For what you pay, you get a usable, enterprise entry level headset. It works. You paid under a hundred bucks. The mic is pretty incredible. If it's raised up, people can't hear me because of how directional it is. When it's pointed at my mouth, people can't hear others talking nearby. That's exceptional performance in my books. If I need another headset like it, I'm buying the same brand and model or better.

    I didn't know PC headsets mics could be this good. If you're used to more expensive enterprise stuff, this might be a big downgrade for you, but as a residential end user, this was a huuuge upgrade for my work Teams calls. It also has a toggle button to mute or unmute that comes in line in the cable with a big red light so you aren't saying the wrong things at the wrong times. It lets you know.

    A+++
    2 people found this helpful
     Report
    Bernhard Schmidt
    5.0 out of 5 stars Gute Qualität
    Reviewed in Germany on March 20, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    Wo er Tragekomfort, leicht, und gute akustische Qualitäten.
    Report
    Hocine
    3.0 out of 5 stars Un petit bémol
    Reviewed in France on March 20, 2024
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    Bon casque pour le télétravail, le seul bémol c'est que dans la description il y a la possibilité de le brancher en USB A ou USB C, sauf que l'adaptateur USB C n'est pas fourni. Faudrait le mentionner
    One person found this helpful
     Report
    Kevin
    5.0 out of 5 stars Very good product
    Reviewed in the United Kingdom on December 4, 2023
    Style: UC OptimizedSize: Stereo SpeakerVerified Purchase
    I have this at work and bought one to use at home on WFH days. Very comfortable to wear, good sound quality
    Report