$139.99
FREE Returns
FREE delivery Sunday, May 26
Or fastest delivery Saturday, May 25. Order within 8 hrs 1 min
In Stock
$$139.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$139.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon.com
Ships from
Amazon.com
Sold by
Amazon.com
Sold by
Amazon.com
Returns
30-day easy returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Support
Product support included
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Enhance your purchase
Blink Subscription Plans

The purchase of Blink Outdoor 4 includes a free 30-day trial of the Blink Subscription Plan. Save and share clips conveniently in the cloud and enable features like person detection.

Learn more about the Blink Subscription Plan.

Blink Outdoor 4 (4th Gen) – Wire-free smart security camera, two-year battery life, two-way audio, HD live view, enhanced motion detection, Works with Alexa – 3 camera system

4.2 4.2 out of 5 stars 4,474 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice

Limited time deal NO_OF_HOURS hours NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes Limited time deal NO_OF_MINUTES minutes NO_OF_SECONDS seconds Limited time deal NO_OF_SECONDS seconds Limited time deal
$139.99 with 46 percent savings
List Price: $259.99

The List Price is the suggested retail price of a new product as provided by a manufacturer, supplier, or seller. Except for books, Amazon will display a List Price if the product was purchased by customers on Amazon or offered by other retailers at or above the List Price in at least the past 90 days. List prices may not necessarily reflect the product's prevailing market price.
Learn more
FREE Returns
Save 20% with Trade-In
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Bundles with this item
See all bundles
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with a screen Alexa device
  • This item
  • +
  • Required
  • =
  • “Alexa, show the front door camera.”

Total Price: $229.98
See Less
{"desktop_buybox_group_1":[{"displayPrice":"$139.99","priceAmount":139.99,"currencySymbol":"$","integerValue":"139","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"uwkAVpQqznV00P5IYIWehRTNzZeCuXa9w7Oh7TpmL1FLm1B3x%2FT0ab73KgxCJxcrVDKtRZvfwNHj6wj39%2FY4AgNZpG9V%2BnEuYKqsnuuEVr97WnjUb5mhqsoAOhtVbJXohdeY9XboMjGjIM13xmBNzQ%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

  • Outdoor 4 is our fourth generation wire-free smart security camera that helps you protect your home inside and out right from your smartphone.
  • See and speak from the Blink app — Experience 1080p HD live view, infrared night vision, and crisp two-way audio.
  • Two-year battery life — Set up yourself in minutes and get up to two years of power with the included AA lithium batteries.
  • Enhanced motion detection — Be alerted to motion faster from your smartphone with dual-zone, enhanced motion detection.
  • Person detection — Get alerts when a person is detected with embedded computer vision (CV) as part of an optional Blink Subscription Plan (sold separately).
  • Save and share clips — Choose to store events in the cloud with a free 30-day trial of the Blink Subscription Plan or locally with the Sync Module 2 (included) plus a USB drive (sold separately).
  • Works with Alexa — Connect to an Alexa-enabled device to engage live view, arm and disarm your system, and more using your voice.
  • Includes three Outdoor 4 cameras, one Sync Module 2, six AA lithium metal batteries, three mounting kits, one USB cable, and one power adapter.
Something went wrong, please try again
No results available. Please adjust the filters and try again.
blink outdoor 4

Be there from anywhere

Help protect what matters most - better than ever - with Blink’s fourth generation of wire-free
Outdoor smart security cameras. Outdoor 4 is innovative yet easy to use with up to two years of
powerful battery life. Affordable peace of mind starts here.

All-new Blink Outdoor 4 smart security camera is mounted to the outside of a white brick home in the natural sunlight.

Outdoor 4 puts home in your hands

Stay close to home from anywhere. See what’s happening with HD live view and infrared night vision.
Speak to people and pets with crisp two-way audio – it’s like being home even when you’re not.
Control all your Blink devices in the Blink app with ease.

Available features

*Available with Blink Subscription Plan (sold separately)

Powerful battery life

Go where wires can't to help protect your home. With Blink's proprietary chip technology,
Outdoor 4 runs on two AA batteries that last up to two years with regular use.

Outdoor 4 is installed on a white outdoor fence indicating that no wiring is required for the camera.

Be alerted in real-time

Catch events quickly with dual-zone motion
detection alerts. Create customized activity zones
so you only see the movement you care about.

A person is holding their smartphone and using the Blink app to set up activity zones in the settings menu.
A a Blink app alert is shown on a phone stating that a person has been detected in the backyard.

See who’s there

Receive an alert when a person is detected with
embedded computer vision (CV) as part of an
optional Blink Subscription Plan (sold separately).
Know the difference between people versus an
object or animal for added peace of mind. CV is
processed securely on your device.

Set up with ease

Install in minutes inside or out! No messy wires or searching for outlets. No professional installation required.
Outdoor 4’s wire-free design means you can place, stand, or mount your cameras anywhere in minutes.

Outdoor 4 is placed on a shelf in the entryway of a home blending seemlessly into the neutral decor.

Works with Alexa

Go hands-free with a compatible Alexa device! Stream live video,
arm and disarm your camera, set helpful Alexa Routines, and more.

“Alexa, show my cameras.” Alexa

Record, save, and share your clips

Blink UI

BlinkSubs

Experience the convenience and added benefits of the Blink Subscription Plan with your included 30-day free trial. Then, choose to subscribe for just $3 per month per device or $10 per month for unlimited Blink devices on an account.

Learn more about the Blink Subscription Plan.

Local Storage: Sync Module 2

Save your clips locally with the Sync Module 2 via a USB flash drive (sold separately).

Learn more about local storage via Sync Module 2.

Getting started is easy

**Sign in to or create an account in the Blink app.**

Step 1

Sign in to or create an account
in the Blink app.

**Plug in the Sync Module and connect to wifi.**

Step 2

Plug in the Sync Module and
connect to wifi.

**Insert the included batteries, add your camera(s) to the app, and follow the instructions.**

Step 3

Insert the included batteries,
add your camera(s) to the app,
and follow the instructions.

Compare Blink Devices

Price From: $59.99 From: $79.99 From: $89.99 From: $29.99
Ratings 4.2 out of 5 stars (10,034) 4.3 out of 5 stars (1,813) 4.3 out of 5 stars (7,465) 4.3 out of 5 stars (540)
Power source 2 AA lithium batteries Battery-Powered Hardwired Plug-In
Battery life 2 years 2 years N/A N/A
Weather resistant check mark check mark check mark Available with Blink Weather Resistant Power Adapter (sold separately)
Field of view 143° diagonal 143° diagonal 143° diagonal 143° diagonal
Motion-activated alerts check mark check mark check mark check mark
Enhanced motion detection check mark check mark check mark
Person detection Available with Blink Subscription Plan (sold separately) Available with Blink Subscription Plan (sold separately) Available with Blink Subscription Plan (sold separately) Available with Blink Subscription Plan (sold separately)
On-demand video (live view) check mark check mark check mark check mark
Video resolution Up to 1080p Up to 1080p Up to 1080p Up to 1080p
Two-way audio check mark check mark check mark check mark
Works with Alexa check mark check mark check mark check mark

Blink Outdoor 4 Technical Details

Field of view

143° diagonal

Camera resolution

1080p HD video

Photo resolution

View captured images in 640 x 360

Camera frame rate

Up to 30 fps

Size

2.8 x 2.8 x 1.6 inches (70 x 70 x 41 mm)

Unit weight

5.0 oz (141 g)

Power

Outdoor 4 battery: 2 AA 1.5V lithium metal batteries (non-rechargeable)

Sync Module 2 power: 100-220V AC to 5V DC converter included.

Battery life of up to two years, based on default settings. Battery life will vary based on device settings, use, and environmental factors.

Wifi connectivity

High-speed internet connection (such as broadband, fiber, or DSL). Wi-Fi network: 2.4 GHz 802.11b/g/n.

Sync module compatibility

Camera compatible with all Blink Sync Modules.

Available colors

Black

Minimum smartphone requirements

iOS 15.0, Android 9.0, or Fire 9.0

Blink app

Blink Home Monitor

Included in the box

Includes three Outdoor 4 cameras, one Sync Module 2, six AA lithium metal batteries, three mounting kits, one USB cable, and one power adapter.

Audio

2-way audio

Warranty and service

1-year limited warranty. Purchase and use of Blink cameras is subject to the terms found here.

Support

Visit the Blink Support page for more information.

Generation

4th generation – 2023 release

Operating temperature

-4 to 113° F

Software security updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites.

Cloud video storage

To keep videos beyond your trial, subscribe to a Blink Subscription Plan which allows videos to be stored in the cloud for up to 60 days. See Blink Subscription Plans for more information about your plan’s retention period. To keep important videos beyond this period, download them to your mobile device.

Looking for specific info?

Customer reviews

4.2 out of 5 stars
4.2 out of 5
4,474 global ratings

Customers say

Customers like the ease of installation and image quality of the vdo devices. For example, they mention it's easy to use and set up, with great picture quality. That said, some complain about the connectivity issues and battery life. Opinions are mixed on value, quality, and performance.

AI-generated from the text of customer reviews

282 customers mention252 positive30 negative

Customers find the installation of the video doorbell easy. They mention that it's simple to set up and move, and that the software interface is good. Some say that the clarity and color are not real good.

"...The system is very well integrated, easy to install and does its job properly." Read more

"...The best thing with these is they have 2 way audio. Easy to setup, easy to use, great video and image quality, no subscription service..." Read more

"...Setting things up and using it is pretty simple.If I weren’t having a technical issue, I’d probably be saying five stars, totally great...." Read more

"...The setup was easy and it went off without a hitch. I got back to my home in the Northeast and was able to view everything very easily...." Read more

250 customers mention201 positive49 negative

Customers like the image quality of the vdo devices. They mention that it has great picture quality, better night vision, and a nice wide quality picture while streaming. Some say that the video quality is good and the resolution is fantastic.

"...Does not disconnect. Image quality is really high. Night mode provides a very detailed image (albeit black and white)...." Read more

"...Easy to setup, easy to use, great video and image quality, no subscription service (unless you want it), and the app is easy to use...." Read more

"...a better video quality and much better night vision,the picture quality on the blink is fine in daytime and if theres light but night vision is not..." Read more

"...It was simple to set up, has good video quality and does exactly what I need it to do...." Read more

368 customers mention182 positive186 negative

Customers are mixed about the quality of the vdo devices. Some mention that it's a decent camera overall, with clear pictures. Others say that the cameras are ok but not real great, and the live view occasionally fails. Some customers are not satisfied with the system, and some say they have a defective camera.

"After about 3 weeks of use: almost perfect camera system. Does what it says and is very dependable. Does not disconnect...." Read more

"...is that no one is taking care of the fact that I seem to have a defective camera." Read more

"...Easy to setup, easy to use, great video and image quality, no subscription service (unless you want it), and the app is easy to use...." Read more

"...It just does not record, or not, per the settings. I am a networking expert and will say support is nice and available, but not technical...." Read more

344 customers mention171 positive173 negative

Customers are mixed about the performance of the vdo devices. Some mention that it works better than they imagined, has no issues, and serves the purpose. Others say that the WiFi signal does not function well, is only adequate for operation, and the cameras are unusable.

"...The system is very well integrated, easy to install and does its job properly." Read more

"...with a security camera system is reliability, and the performance leaves a lot to be desired...." Read more

"...: Patches applied automatically have corrected both issues - system works great now...." Read more

"...It still does not work regularly. I have contacted the customer service department, and while they were responsive, I need a replacement...." Read more

149 customers mention81 positive68 negative

Customers are mixed about the value of the vdo devices. Some mention that it's great value for money, the subscription option is worth every penny, and the quality is good for the price. However, others say that the camera cost is not the cheapest, the value decreased overall, and that the year for subscription is overpriced for remote viewing and storage.

"...Here’s my original review:The price is reasonable. Even the subscription, which may be a little overpriced, is I guess fair...." Read more

"...NVR's are available (no subscription - I run one) but the cameras are comparably expensive compared to Blink and Blink's ability to run off..." Read more

"...I think the cameras are worth the money sorry I don’t have a video I guess it wouldn’t let me upload a video that huge so sorry...." Read more

"...have made me feel like there have been downgrades and decreased value overall...." Read more

156 customers mention26 positive130 negative

Customers are dissatisfied with the battery life of the vdo devices. They mention that the batteries die twice a month, the low battery warning is already present, and the cameras burn through batteries really quickly. They also say that the battery monitoring is not accurate and the batteries need to be replaced.

"...that for some reason one of my three cameras just burned through batteries really quickly. Or maybe it was even a defective couple of batteries...." Read more

"...i definitely wouldn’t pay full price for them,and plus the batteries are not rechargeable you have to replace them every time,for these being the..." Read more

"...-batterylife monitoring not accurate? All came new supposedly but as soon as you get all setup, they only say “okay” battery life?..." Read more

"...I had a notification this morning that the battery already needed to be replaced...." Read more

146 customers mention11 positive135 negative

Customers are dissatisfied with the connectivity of the vdo devices. They mention that the camera keeps losing connection, the sync module goes offline intermittently, and the video would disconnect.

"...My concern is that this camera keeps going off-line regularly. There seems to be something wrong with it...." Read more

"...The Synch module goes offline intermittently requiring a reboot to come back on line...." Read more

"...When you tap a notification, it cancels recording the clip and connects to a live feed, which is so slow that you end up never seeing what/who was..." Read more

"...After a week, the one closest to the sync model repeatedly went offline and I was unable to reconnect...." Read more

92 customers mention27 positive65 negative

Customers are dissatisfied with the motion detection of the video doorbell. They mention that it does not capture all movement, the motion sensitivity is low, and the range interprets it as very short. They also say the cameras do not always trigger movement and the system does not consistently save motion events.

"...Aside from this, the motion detection range is still very short - you need to come within 6-7 paces of it before it finally, slowly kicks on, even..." Read more

"...When I go out the door, it doesn't start recording the motion until I am nearly around the corner of the garage...." Read more

"...to phones, Video shows well at night and during the day, great motion detection, easy to navigate settings..." Read more

"...-by the time you get notified, motion is often over and not recorded. I consider these minor things that don’t matter...." Read more

Overall, we like it enough - It’s decent.
3 Stars
Overall, we like it enough - It’s decent.
Neutral? Better than nothing - yes.Good for the cost - mehNot sure if I should have gone with another option or not. All seemed to have a downfall somewhereI looked at 4 or 5 other brands. We already have a ring doorbell, which we went from loving to tolerating. (There’s always an add-on. Always a price increase).We did want more cameras that did not require a subscription. Only a few choices for this that are also wireless (too cheap and too unskilled to use wired).To point out the obvious, wired is likely to be much better for any brand. Wired has more power, memory, strength and options. Wired is more money however and less available placement options.I was very close to go with eufy I think it was… I don’t remember but their bundle came with only 2 cameras and the hub had to be connected via Ethernet vs this set’s hub uses wifi. Every brand seemed to have reviews about connectivity issues overtime. There was another close contender, but that one you could have 2-3 cameras max with the hub and could not get more. I like the ability to add options later, but I certainly don’t like the you must add this or get a premium increase later nonsense every company is throwing out these days. I also think a major factor I went with blink is the battery life of 2 years vs 6 months.Pros:-can put them almost anywhere-Decent images/video-not bad night vision (see image from very dark corner outside)-Lots of add on options-lots of settings options (length of video, sensitivity per camera)-Optional subscription-supposed battery life 2 years nice-sound is better than expected-we have had no connectivity issues (keep in mind it has only been 5 days and we have both 5G and 2whatwver connection). I believe now cameras want the 2mega connection range. (However it did warn me once one camera didn’t arm, but then it did so)Cons:-doesn’t come with long arm mounts (bought from 3rd party for 15.99 for 3 and hub mount vs 8.99 each from blink. Most other options I saw came with everything you’d need for at least one camera).-doesn’t come with the usb memory card-slowness (some is to be expected, but I should not have just gotten a notification this morning from an event at 7pm last night from one camera).-inconsistency (got 3 cameras, all work so far but only one regularly does the trial periods photo capture when all 3 are supposed to).-subscription required for person detection (personally think that is bogus. Most coders will tell you that is a simple edit from motion to figure detection, ie they just want money)-no clue why it isn’t using the hub for videos right now and is using the cloud from the free trial-I have the sensitivity on all at 9max and 60sec videos. It warns you this will decrease battery life. I disagree that this should be a thing. Say they only last a year instead if you actually have events that trigger this…-batterylife monitoring not accurate? All came new supposedly but as soon as you get all setup, they only say “okay” battery life? I expected 100% or full or something. Not for it to say okay. That doesn’t make me very confident they will last.-Armed/disarmed. Take this with a grain of salt bc I don’t understand the point. There is no sound alarm that I am aware of. These are not 24/7 cameras. These record if a motion is triggered and alert your phone. Why would I not want these armed 24/7? They’re supposed to record if they need to, otherwise you just have pretend cameras to scare off people maybe? I don’t get it, I’ve left them armed. We have tweens sneaking through part of our property at times, rabbits digging holes and I did learn we also have a raccoon snooping about.-2 cameras rarely are triggered by my dog’s motion when maxed out. They are triggered if I am with the dog and also by a raccoon. Rabbits have yet to be caught by the camera (but I know they’re there as my dog has eaten 5 so far )-I do NOT like that it doesn’t have a date and time marker. That should be a MUST in all camera systems. To me, it makes their photo captures they brag about pointless. It clips a bunch of them together so it looks like a stream of video/images from morning to night but you have no clue what time other than “oh it looks dark out now…” stupid-I can’t figure out how to actually use this with Alexa. It is linked and shows the cameras connected but won’t let you view anything. Have to use the blink app, that’s annoying. Weird too bc ring works with Alexa just very very slowly-by the time you get notified, motion is often over and not recorded. I consider these minor things that don’t matter. If you want every detail, this is not for you.-other cameras (ring and some off brand that I just remembered we have in a light socket, and our dog camera…) all these have wider lens ranges than the new blink cameras). They don’t expand or go as far as I think they could. Probably to get you to buy more but it may make their quantify better to be fair.I’ve only had these 3 cameras 5 days (25 days left in trial with person detection and cloud). I have zero intention of getting a subscription. I will try to remember to update review if I no longer think this is worth it. So far, it seems pretty okay. Decent like I said. It is far from perfect. Not 100% reliable but it does give us more confidence and peace of mind. Hopefully a deterrent for trouble if anything. It has occurred to me that if anything terrible were to happen, say with a break in, that thieves could find the hub (annoyingly bright light always on) and delete all the camera captures if you don’t use a cloud -fyi! Hopefully you watch the app like I do and can prevent such an issue. If you’re going to ignore nose notifications, you might want a different brand or get the subscription. Ring raises our fee every year so looks like blink is the less expensive route but not trying to go there. If anything, we might add some cameras from another brand to get more coverage and reliability. Not looking for another bill every month.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on February 7, 2024
After about 3 weeks of use: almost perfect camera system. Does what it says and is very dependable. Does not disconnect. Image quality is really high. Night mode provides a very detailed image (albeit black and white). I am still in the trial period for the cloud storage so I cannot comment on how it handles the USB-stick operation and limitations.

Some small cons:

- The auto night mode does not activate when it actually should, especially if your video frame includes some brightly lit windows or doors. It thinks that there is enough light to remain inactive but it is confused by the window light and the majority of protected area is very dark. It can be switched on manually but who remembers to switch it back and forth. Some solutions if Blink developers read this: add option to enable night mode based on geolocation and night/day times, or do not decide based on a sensor but by analyzing a video frame and checking if the dark area exceeds a certain percentage. Etc.

- Sometimes even smoke or steam from a gas boiler is detected as "movement".

- When you activate Live View on a camera, you get a "Continue ?" prompt about every 30 seconds. I understand the rationale since the video feeds probably go through Blink's infrastructure, but it's annoying nonetheless. But to be honest, I rarely need to watch more than 30 seconds. One minute would be nicer though.

All in all, I am not really complaining. The system is very well integrated, easy to install and does its job properly.
85 people found this helpful
Report
Reviewed in the United States on March 26, 2024
I have tried various different Blink cameras over the years and I have never had any issues with any of them. To me they are the best security cameras on the market. These have a couple things I like better than the only XLT models I have. First the way the back comes off is much better than before. If you are connecting to external power these use a Type-C cable (vs. standard which was used before). The best thing with these is they have 2 way audio. Easy to setup, easy to use, great video and image quality, no subscription service (unless you want it), and the app is easy to use. Would by again, these are great.
Customer image
5.0 out of 5 stars Blink never fails!
Reviewed in the United States on March 26, 2024
I have tried various different Blink cameras over the years and I have never had any issues with any of them. To me they are the best security cameras on the market. These have a couple things I like better than the only XLT models I have. First the way the back comes off is much better than before. If you are connecting to external power these use a Type-C cable (vs. standard which was used before). The best thing with these is they have 2 way audio. Easy to setup, easy to use, great video and image quality, no subscription service (unless you want it), and the app is easy to use. Would by again, these are great.
Images in this review
Customer image Customer image Customer image Customer image Customer image Customer image Customer image
Customer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer image
5 people found this helpful
Report
Reviewed in the United States on March 31, 2024
- I’m updating my review and adding another star, but I’m leaving the original review below just so my experience is out there in the world.

- so the good updated news is that I replaced the batteries in the camera that was having problems, and it’s been fine for a couple of weeks now. So it appears that for some reason one of my three cameras just burned through batteries really quickly. Or maybe it was even a defective couple of batteries. I just didn’t want to change them out because they’re expensive lithium batteries and the problem started shortly after I bought them.
- OK that’s the end of my update. Everything‘s working great for now. Here’s my original review:

The price is reasonable. Even the subscription, which may be a little overpriced, is I guess fair.
Setting things up and using it is pretty simple.
If I weren’t having a technical issue, I’d probably be saying five stars, totally great.
The problem is, I’ve had three cameras in my system that I bought back in December. Two of those cameras have been working perfectly since the day I set them up. One of the cameras goes off-line regularly. So I take it down, pop out the batteries, put them back in, and then it works (this is what technical support recommends for resetting it). It works maybe for couple days, maybe for a week or two until it goes off-line again.
I first reached out with this problem to Blink support in January, and they basically said well appears to be working, so reach out if it continues to be a problem. Well now here we are the end of March and I’m still having a problem, so I reached out to Blink. Of course, it’s the same thing: reset it, and also give us the ability to look at the logs over the Internet what’s going on. Come back and tell me that it appears to be a Wi-Fi issue, so reset your Wi-Fi, and reset your camera. I explain to them that the other two cameras have never gone out, and this camera that’s going out happens to be the closest one to the sync module and the Wi-Fi. But resetting the camera works.
So then their response was “OK I’m glad it’s working. Please tell us if you have another problem. We are closing the case”
I said, I know it works when I take out the batteries and put them back in. My concern is that this camera keeps going off-line regularly. There seems to be something wrong with it.
So then the response was, “please reach out to Blink support for further assistance. They gave me a phone number and an email.
The email was the address that I was already communicating with! They gave me an email address that was the email the email was from. So there might be a communication disconnect here. But all I know is that no one is taking care of the fact that I seem to have a defective camera.
5 people found this helpful
Report
Reviewed in the United States on January 3, 2024
Update: Patches applied automatically have corrected both issues - system works great now.
Great concept, great price point, but sadly the software (and maybe the hardware) is buggy. The Synch module goes offline intermittently requiring a reboot to come back on line. There is also an apparently known issue with live view recording despite the settings. It just does not record, or not, per the settings. I am a networking expert and will say support is nice and available, but not technical. Their explanations include "move the synch module to within 6 feet but not too close to the router". That is simply technically illogical, but I did try it anyway (by the way blink would be communicating with an access point", not a "router" - my support guy didn't understand the difference). They said Mesh networks (which I run) have issues, so I went and setup a completely different dedicated non mesh WIFI network just for Blink - Mesh was and is not the issue in my opinion. (I run commercial grade AP's and router with a solid fast Cable Internet link at home, because that's what I do) I went ahead and installed a smart plug to reboot the thing so I can restart it without having to physically unplug it and plug it back in. There is no ability to reboot any of the components without either unplugging (synch) or pulling the batteries out (cameras - which is obviously inconvenient and ridicules). I'm hoping the issues get resolved or I'll probably end up installing more "real (7x24 recording)" IP cameras. NVR's are available (no subscription - I run one) but the cameras are comparably expensive compared to Blink and Blink's ability to run off batteries is very cool making installation (and repositioning) a breeze. In summary, guys, please make the product work as advertised and it would be a 10 for the application and purpose.
65 people found this helpful
Report